Specialized Hair-Loss Support
Private cranial prosthesis consultations, professional measurements, personalized fit guidance, and custom hair-replacement options.
FOR HEALTHCARE PROFESSIONALS
Provider Referral
Portal
Partnering with healthcare professionals to help patients navigate medically related hair loss with clarity, privacy, and personalized cranial prosthesis support.
A TRUSTED NEXT STEP
Support that continues
beyond the diagnosis.
TRU Cranial Solutions works with dermatologists, oncologists, primary care professionals, behavioral health professionals, and other specialists serving patients experiencing hair loss.
We provide non-diagnostic consultation, cranial prosthesis education, professional measurements, personalized selection and fitting, custom wig options, documentation guidance, and aftercare education.
WHY REFER TO TRU?
A professional referral partner
centered on the patient.
Documentation Guidance
Clear education for patients about prescriptions, coverage questions, itemized documentation, and possible reimbursement next steps.
Inclusive, Individualized Care
Thoughtful options for varied hair textures, densities, colors, ages, lifestyles, and sensitive-scalp needs.
A Compassionate Handoff
We guide the patient through consultation, selection, fitting, education, and aftercare with dignity and discretion.
HOW TO REFER A PATIENT
Three clear steps.
One supported patient.
PRESCRIPTION
Provide the appropriate documentation
When medically appropriate, provide a prescription stating “Cranial Prosthesis” and include the diagnosis or diagnosis code. The commonly referenced HCPCS code is A9282.
REFERRAL
Connect the patient with TRU
Request our referral instructions, or invite the patient to schedule a cranial prosthesis consultation directly. Coverage and documentation requirements vary by plan.
ONBOARDING
We guide the next steps
TRU handles consultation, measurements, solution selection, fitting, education, and documentation guidance. We communicate with the referring office when needed and appropriately authorized.
PATIENTS WE SUPPORT
Personalized care for many
hair-loss experiences.
Each consultation is individualized. A healthcare professional determines diagnosis and medical necessity; TRU provides hair-replacement services and related education within our scope.
AlopeciaChemotherapy-related hair lossAutoimmune conditionsBurns or traumaTrichotillomaniaPostpartum hair lossScarring or surgical hair lossOther medically related hair loss
PRESCRIPTION GUIDANCE
Language can affect reimbursement.
Insurance plans commonly distinguish a cranial prosthesis from a cosmetic wig. When clinically appropriate, the prescription should identify the item as a cranial prosthesis and include the patient’s diagnosis or diagnosis code.
SAMPLE FORMAT
Cranial Prosthesis
Diagnosis: ____________________
Diagnosis Code: _______________
This is general educational guidance—not medical, legal, billing, or coverage advice. Documentation and benefits vary by patient, provider, insurer, and plan.
PRACTICE RESOURCES
Keep the referral process simple.
Print this page or save it as a PDF for your referral team. You may also request electronic referral instructions or patient materials for your office.
Request Provider MaterialsPATIENT PRIVACY
Public information.
Protected patient details.
This provider portal is intentionally public so healthcare offices can access referral instructions without a password. Please do not email prescriptions, diagnoses, insurance cards, identification, or other sensitive patient information. Contact TRU first for the appropriate secure submission process.
READY TO REFER?
Give your patient a clear,
compassionate next step.
TRU Cranial Solutions welcomes provider partnerships and patient referrals for private cranial prosthesis consultations and custom hair-loss solutions.
info@trucranialsolutions.com • trucranialsolutions.com